We all know that not conflicts are bad, but destructive conflict builds unnecessary tension and disunity in a professional setting, this has the potential to affect productivity levels.
How do you deal with conflict, because at some point in your career, you must be exposed to conflicting scenarios. Firstly, what you need to do is identify the different types of conflict.
Harvard business Review described three (3) types of conflict:
1. Relationship- a sense of personal feeling associated with the attack. Not all conflicts are personal as we may feel, sometimes it's not that the other party is questioning your ability to perform; there is a possibility it could be a process or status conflict.
2. Process/ Task - usually a goal disagreement e.g project objectives.
3. Status- who is in charge, if the organization has a unclear organization structure or dealing with millennial generation. This one is most popular in organizations.
You can address these conflicts by:
1. Doing nothing
2. Indirectly addressing the conflict via simulation
3. Directly
4. Exit/ Leave the relationship/ Conflict/ Job
For more: Dealing with conflict in the workplace
Harvard business Review described three (3) types of conflict:
1. Relationship- a sense of personal feeling associated with the attack. Not all conflicts are personal as we may feel, sometimes it's not that the other party is questioning your ability to perform; there is a possibility it could be a process or status conflict.
2. Process/ Task - usually a goal disagreement e.g project objectives.
3. Status- who is in charge, if the organization has a unclear organization structure or dealing with millennial generation. This one is most popular in organizations.
1. Doing nothing
2. Indirectly addressing the conflict via simulation
3. Directly
4. Exit/ Leave the relationship/ Conflict/ Job
For more: Dealing with conflict in the workplace
Good read...helps you understand conflicts at the workplace...
ReplyDeleteGood tips
ReplyDelete